• For face-to-face (including online) sessions, generally YES, as long as you respect the cancellation cutoff, which gives us fair notice and a chance to balance our schedule. All cancellations received before the cutoff will be fully refunded, usually within 48-72 hours depending on the payment method you used. If you have any issues with this process, please reach out right away so we can help.
  • Correspondence services are generally not refundable, but if you reach out directly via WhatsApp, you may be able to flag us down before we start working on your order. In those cases, we will try to help.
  • Question not answered? Please see our Cancellation Policy.

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